Note for the founder: review with a qualified lawyer for jurisdiction-specific requirements (GDPR, CCPA, Australian Privacy Act, PIPEDA). The structure below is GDPR-aware.
1. Who We Are
Skelinx Studio is a content production studio operating remotely. Our website is skelinx.com. The data controller for this policy is Skelinx Studio.
2. Information We Collect
Information you provide
- Contact information (name, email, business name, phone) when you contact us or sign up
- Payment information (processed by our payment providers, not stored by us)
- Brand assets and content you share for production
- Communications with our team
Information we collect automatically
- IP address, browser type, device type, referring URL
- Pages visited, time on site, click patterns (privacy-friendly analytics)
- Cookie preferences
3. How We Use Your Information
- To deliver the services you've requested
- To communicate about your account, projects, and billing
- To improve the website and our services
- To send marketing emails (only if you've opted in; you can unsubscribe at any time)
- To comply with legal obligations
4. Legal Basis (GDPR)
For EU/UK visitors, we process personal data under:
- Contract — to deliver services you've engaged us for
- Legitimate interest — for analytics, security, fraud prevention
- Consent — for optional marketing and non-essential cookies
- Legal obligation — for tax, accounting, regulatory compliance
5. Sharing Your Information
We do not sell your data. We share only with:
- Payment processors (Stripe, PayPal, Wise) for transactions
- Email providers (Resend) for transactional and opt-in emails
- Analytics providers (Plausible, GA4) — anonymized where possible
- Cloud infrastructure (Vercel, Cloudflare) for hosting
All vendors are bound by data-processing terms.
6. Data Retention
- Active client data: retained for the duration of engagement plus 7 years (tax/legal)
- Inactive contact form submissions: 24 months
- Analytics data: 14 months (GA4 default)
- Marketing list: until you unsubscribe
7. Your Rights
Depending on your jurisdiction, you have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data ("right to be forgotten")
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise any right, email hello@skelinx.com. We respond within 30 days.
8. Cookies
See our Cookie Policy for details on what we use and how to control them.
9. International Transfers
Skelinx operates from Pakistan. By using our services, you consent to your data being processed in jurisdictions that may have different data protection laws than your own. We use standard contractual clauses where applicable.
10. Security
We use industry-standard encryption (TLS 1.3) for data in transit. Sensitive credentials are stored encrypted. Access is restricted to personnel who need it for service delivery.
11. Children's Privacy
Skelinx services are not directed at children under 16. We do not knowingly collect data from children.
12. Changes to This Policy
Material changes will be communicated via email and a banner on the site. The "Last updated" date above reflects the current version.
13. Contact
Privacy questions or requests: hello@skelinx.com